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Frequently Asked Questions

Check out our FAQs. If you still have questions, please send us a note or give us a call at 951-575-0100. We'll get back to you in a timely manner.

Do YOU PROVIDE FINANCING?

Yes. We've partnered with wisetack to offer fast and easy financing with no hidden fees! No credit impact to check eligibility. No late fees.

How long does it take to get an estimate?

Our goal is to be on-site for a consult either the same day or within 48 hours pending geographic location. Written estimates are provided for all work.

How long is an estimate good for?

Generally we hold prices for 30 days. When the markets are volatile, sometimes we can only hold prices for a week.

Are you Insured?

Yes, we carry general liability (GL) insurance, workers compensation (workers comp) insurance and commercial auto.

Do you carry GL (General Liability) insurance?

Yes. Insurance certificates provided upon request.

Do you use sub-contractors?

Sometimes we do but almost all of our subcontractors have been part of our company for many many years.

What about payment?

We will work with you to meet your specific needs and also offer financing. Some states do not allow a contractor to get paid a deposit of more than 1/3 of the contract price unless it’s a special order item. Generally, special order items are required to be paid in full when ordering which is what our distributors make us do.  Payments are paid on a scheduled form throughout the project and paid in increments until paid in full at the end of the project.

How do you handle the dirty work?

We aim to leave the job site cleaner than when we arrived. Of course, what we do can be dirty. We tarp our work area, broom sweep and magnetic broom sweep the work area to get any possible debris. We also provide porta potties where applicable.

Can I get a drawing of the project?

Yes, 2D and/or 3D drawings provided upon request as part of our design service at an additional cost.

Can I get help in design and ideas for my project?

Yes, we can help you from start to finish, we have over 30 years experience and  with your vision and thoughts we can come together as a team and bring them to reality...